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Operations · 01
Client Budget Mapping
Map each participant's NDIS plan funding across support categories, intensity levels, and plan periods. Know exactly what each client has available, what's been used, and what's at risk of lapsing.
- Support category budget allocation per participant
- Plan period tracking — start date, end date, utilisation rate
- Budget vs actual spend reporting per client
- Early warning on underspend and overspend
- Plan renewal preparation and budget projections
Plan budgetsUtilisationProjections
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Operations · 02
NDIS Invoicing
Accurate, compliant invoices raised against the correct 2025–26 NDIS item codes for plan-managed, agency-managed, and self-managed participants. We handle the full claiming cycle so you get paid faster with fewer rejections.
- Invoice generation against correct NDIS item codes
- Submission to NDIA portal and plan managers
- Rejected claim follow-up and resubmission
- NDIA payment run reconciliation
- Identification of underclaiming and plan gaps
Item codesPlan managersNDIA portal
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Operations · 03
Bookkeeping
Weekly or monthly bookkeeping using Xero or MYOB. Bank reconciliation, expense coding, and clean books that give you an accurate picture of where your organisation stands at any point in time.
- Xero and MYOB bookkeeping
- Bank and credit card reconciliation
- NDIS vs non-NDIS revenue coding
- Accounts payable management
- Year-end workpapers for your tax agent
XeroMYOBReconciliation
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Operations · 04
Payroll Processing
End-to-end payroll for NDIS support workers under the SCHADS Award. All penalty rates, leave accruals, STP Phase 2 reporting, and superannuation — processed accurately every pay cycle.
- SCHADS Award levels 1.1 to 4.2 payroll processing
- Evening, weekend, and public holiday penalty rates
- STP Phase 2 reporting to the ATO
- Superannuation guarantee calculation and payment
- Annual leave, sick leave, and LSL management
- Payslip generation and distribution
SCHADS AwardSTP Phase 2Super
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Operations · 05
Cash Flow Management — AR & AP
Active management of your accounts receivable and accounts payable, combined with rolling cash flow forecasting. Stop being surprised by what's in your bank account — know exactly what's coming in and going out, and when.
- Accounts receivable tracking and aged debtor reports
- Outstanding invoice follow-up by plan management type
- Accounts payable scheduling — pay on time, not early
- 30, 60, and 90-day rolling cash flow forecasts
- NDIS payment cycle modelling by management type
- Cash flow scenario planning for growth and staffing
ARAPForecastingPayment cycles
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Operations · 06
Financial Reporting
Monthly financial reports tailored to NDIS providers — not generic P&Ls, but reports that show revenue by support category, participant profitability, cost per shift, and budget vs actuals in a format that means something to your business.
- Monthly P&L, balance sheet, and cash flow statement
- Revenue breakdown by NDIS support category
- Participant-level profitability reporting
- Budget vs actuals with variance analysis
- KPI dashboard — cost per shift, utilisation, margins
- Audit-ready financial records for NDIS Commission review
P&LBy categoryMonthlyAudit ready
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Advisory · 01
CFO Advisory
Fractional CFO engagement for NDIS providers who need strategic financial leadership without the cost of a full-time finance executive. We act as your financial partner at the leadership level — advising on pricing, growth, funding structure, and financial risk.
- NDIS service pricing strategy and margin analysis
- Growth planning — new support categories, new locations
- Financial risk identification and mitigation
- Board and leadership reporting preparation
- Finance system selection and implementation oversight
- Due diligence support for acquisitions or partnerships
Fractional CFOStrategyGrowthRisk
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Advisory · 02
Business Process Advisory
Review and redesign of your financial and operational processes to eliminate inefficiency, reduce compliance risk, and create the systems infrastructure needed to scale. Particularly focused on the intersection of your financial workflows and NDIS operational requirements.
- Financial process review — invoicing, payroll, reporting workflows
- NDIS compliance gap analysis and remediation planning
- System and software stack assessment
- Internal controls design — prevent errors and fraud
- Standard operating procedures for finance functions
- Onboarding process design for new staff and clients
Process designComplianceSystemsControls